General Manager

General Manager

Company: Five Guys Burgers and Fries

Company Overview:

Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.

With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.

What It Takes to Be a Five Guys General Manager:

• People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.

• High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.

• Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.

• Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.

• Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!

• Team Mindset: Our best managers always put the team first and lead with humility.

Responsibilities:

• Oversee financial performance, including inventory control and cost management.

• Lead crew assignments, coaching, and performance during all shifts.

• Foster outstanding customer experiences through proactive service and problem-solving.

• Own the full shift operations, ensuring everything runs smoothly from open to close.

• Work a combination of both opening and closing shifts:

  • Morning: 8:00 AM – 4:00 PM

  • Afternoon/Evening: 3:00 PM – 11:00 PM

Qualifications:

• Minimum 18 years of age

• High school diploma required; some college or continuing education is a plus

• 1–2 years of leadership experience, ideally in a restaurant or customer-facing business

• Previous experience in food service strongly preferred

• ServeSafe Certification is a plus

• Strong, reliable professional references — from both supervisors and former direct reports

Perks & Benefits:

• Competitive base pay

• Quarterly bonus program based on restaurant performance

• Career advancement opportunities with a rapidly growing brand

• Dynamic and supportive team culture

• Ongoing training and leadership development

Ready to Lead the Team?

At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.