P.F. Chang's
Kitchen Expeditor
Location
Summerfield, NC, 27358
Job Type
Full Time / Part Time
Date Posted
8 November 2025
Job Title: Kitchen Expeditor
A Kitchen Expeditor ensures the smooth flow of food orders from the kitchen to the dining room. As a Kitchen Expeditor, you will be the communication link between the kitchen and the service staff, ensuring that food is prepared and delivered to customers quickly and efficiently. Your role is essential in managing kitchen tickets, organizing orders, and ensuring that each dish meets the restaurant's quality standards before it reaches the customer. A Kitchen Expeditor must have a keen eye for detail, great communication skills, and the ability to stay calm under pressure.
Key Responsibilities:
Manage and organize kitchen tickets to ensure the timely preparation of food.
Coordinate the flow of food orders from the kitchen to the front-of-house team.
Verify that each dish is prepared to quality standards and is correctly presented.
Communicate with the kitchen staff to address any order discrepancies or special requests.
Ensure the smooth operation of the expediting station during peak hours.
Collaborate with servers to ensure that food is delivered promptly to customers.
Monitor food inventory levels and communicate with the kitchen to ensure adequate stock.
Maintain cleanliness and organization in the expediting area.
Qualifications and Skills:
Proven experience as a Kitchen Expeditor or in a similar kitchen support role.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Knowledge of food safety regulations and kitchen hygiene.
Ability to work under pressure in a fast-paced environment.
Ability to maintain a calm demeanor during busy shifts.
Q: What is the core function and primary goal of a Kitchen Expeditor?
Ans: The core function of a Kitchen Expeditor is to ensure the smooth flow of food orders from the kitchen to the dining room. This role acts as the communication link between the kitchen and the service staff. The primary goal is ensuring that food is prepared and delivered to customers quickly and efficiently. The expediting role is essential for managing kitchen tickets, organizing orders, and confirming that every dish meets the restaurant’s quality standards before it reaches the customer.
Q: What specific responsibilities does the Kitchen Expeditor have regarding order management and quality control?
Ans: The Kitchen Expeditor has several key responsibilities relating to managing orders and maintaining quality:
- They manage and organize kitchen tickets to ensure the timely preparation of food.
- They coordinate the flow of food orders from the kitchen to the front-of-house team.
- They must verify that each dish is prepared to quality standards and is correctly presented.
- They also communicate with the kitchen staff to address any order discrepancies or special requests.
Q: What qualifications and skills are necessary to perform well as a Kitchen Expeditor?
Ans: To be effective in this role, individuals should have proven experience as a Kitchen Expeditor or in a similar kitchen support role. Required skills and attributes include:
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Knowledge of food safety regulations and kitchen hygiene.
- The ability to work under pressure in a fast-paced environment.
- The ability to maintain a calm demeanor during busy shifts.
Q: How does the Kitchen Expeditor interact with and support both the kitchen and service staff?
Ans: The Kitchen Expeditor is the central communication link. They coordinate the flow of food orders and collaborate with servers to ensure that food is delivered promptly to customers. They communicate directly with kitchen staff to address order issues and also monitor food inventory levels, communicating with the kitchen to ensure there is adequate stock. Additionally, the expediting station must be kept clean and organized, and the expediting function must operate smoothly, especially during peak hours.
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