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P.F. Chang's
Food Server
Location
North Reading, MA, 01864
Job Type
Full Time / Part Time
Date Posted
5 November 2025
Job Title: Food Server
As a Food Server, you will be the frontline representative of the dining experience, ensuring guests enjoy exceptional service while dining. Your role as a Food Server involves not only taking orders and delivering food but also creating a welcoming atmosphere that enhances the overall guest experience. A Food Server must possess excellent communication and customer service skills, a strong understanding of menu items, and the ability to anticipate and meet customer needs in a fast-paced environment.
Key Responsibilities:
Greet guests, take food and drink orders, and deliver them promptly and accurately.
Provide menu recommendations, answer questions about food preparation, and ensure guests’ dietary preferences are met.
Serve food and beverages, ensuring presentation and temperature are up to the restaurant's standards.
Maintain a clean and organized dining area, clearing plates, glassware, and silverware as necessary.
Handle payments and process transactions accurately.
Communicate effectively with kitchen staff to ensure food orders are correctly prepared.
Monitor tables to ensure customer satisfaction, refill drinks, and check on guest needs.
Follow all food safety regulations and company policies to ensure safe and hygienic practices.
Work collaboratively with the rest of the food service team to maintain efficient restaurant operations.
Qualifications and Skills:
Previous experience as a Food Server or in a similar customer service role.
Strong communication and interpersonal skills.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Basic knowledge of food and beverage service standards.
Ability to work under pressure and resolve customer concerns promptly.
Excellent organizational skills and attention to detail.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Physical stamina to stand, walk, and carry heavy trays for extended periods.
Employment opportunities at P.F. Chang's
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New Bedford, MAFreqently Asked Questions
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Service worker, Server, Service director, Dining services, Food service
A food server, also known as a waiter or waitress, is a hospitality worker who takes orders from customers in a restaurant, cafeteria, or other food service establishment, and delivers the food and beverages to the tables. they are responsible for ensuring customer satisfaction by providing excellent service.
A food server station refers to the specific area where food servers work, typically consisting of a counter or table with a cash register, menu, and food items. it's where food is prepared, displayed, and served to customers.
A food server, also known as a waiter or waitress, is responsible for taking customer orders, serving food and drinks, and ensuring customer satisfaction in a dining establishment. they are also in charge of maintaining a clean and organized dining area.
As a food server, you should aim to provide excellent customer service, deliver orders accurately and promptly, maintain a clean and organized work area, and ensure guests have a positive dining experience.
When serving food as a food server, it's important to greet the customer politely, present the dish clearly with its name, and ask if they need any condiments or assistance. for example: "good evening, here is your [dish name]. is everything to your satisfaction, or do you need any additional condiments or assistance?"