Server Assistant

Job Title: Server Assistant

As a Server Assistant, you will support Food Servers by ensuring the restaurant runs smoothly. The Server Assistant role is essential for assisting in table settings, refilling drinks, clearing dishes, and providing any additional support to enhance the guest dining experience. A Server Assistant helps create a seamless workflow by contributing to both customer service and kitchen operations, making it easier for servers to deliver excellent service.

Key Responsibilities:

• Assist Food Servers by clearing empty plates, glassware, and silverware from tables.

• Refill drinks and assist with serving condiments and side dishes.

• Set tables by arranging silverware, napkins, glassware, and condiments for new guests.

• Ensure that the dining area is clean, organized, and presentable at all times.

• Help deliver food from the kitchen to guests when necessary.

• Restock and organize service areas, including drink stations and condiment trays.

• Maintain a positive and proactive attitude while interacting with guests and staff.

• Assist with the preparation and upkeep of the restaurant's dining area.

• Help Food Servers manage the flow of guest orders and requests.

Qualifications and Skills:

• Previous experience in a similar restaurant support role is preferred but not required.

• Ability to work quickly and efficiently in a fast-paced environment.

• Strong communication and interpersonal skills.

• A team player with a customer-first mindset.

• Ability to lift and carry heavy trays and equipment.

• Physical stamina to stand and walk for long periods.

• Good organizational skills and attention to detail.

• Ability to follow directions and support the server team with grace and professionalism.

Q: What is the primary function of a Server Assistant?

Ans: The primary function of a Server Assistant is to support Food Servers by ensuring the restaurant runs smoothly. This role is essential for helping create a seamless workflow by contributing to both customer service and kitchen operations, thereby helping to enhance the overall guest dining experience.

Q: What specific tasks are Server Assistants responsible for related to tables and the dining area?

Ans: Server Assistants are responsible for clearing empty silverware, glassware, and plates from tables. They also assist in setting tables for new guests by arranging necessary items like napkins, glassware, silverware, and condiments. They are charged with ensuring that the dining area is always presentable, clean, and organized, and they assist with the general preparation and upkeep of the restaurant's dining area.

Q: Does the Server Assistant position require previous experience, and what physical demands are involved?

Ans: Previous experience in a similar restaurant support role is preferred, but it is not required. The role does involve several physical demands, including the physical stamina to stand and walk for long periods and the ability to lift and carry heavy trays and equipment. Candidates must also be able to work efficiently and quickly in a fast-paced environment.

Q: Beyond clearing dishes, how does a Server Assistant support the service team and kitchen operations?

Ans: The Server Assistant supports the service team in several ways, including refilling drinks and assisting with serving side dishes and condiments. They help Food Servers manage the flow of guest requests and orders. They also help by restocking and organizing various service areas, such as condiment trays and drink stations. Furthermore, they contribute to kitchen operations by helping to deliver food from the kitchen to the guests when necessary.